Video Conferencing

pbm_vid_con2Video Conferencing as an alternative!

Video conferencing is not new! In recent years however, it has become a more widely accepted method of communication. Today, most computers and cell phones have cameras & microphones built in, and there are multiple types of video conferencing software available.

In situations where distance is an issue, mediation via video conference may be useful. Through video conferencing, clients are able to participate in the mediation process with their preferred mediator, and distance is no longer an obstacle to settlement. This is effective when one or more of the parties have moved away or if all of the parties are far away, but still want Paul Brown Mediation as their facilitator.

Finally, there are situations where clients are not permitted to be in the same physical location or one party does not feel safe in the same physical location. Video conferencing allows the parties to participate in mediation while further ensuring physical safety.

In order to implement the mediation process via video conference, all of the parties need to agree to video conferencing and to download the necessary FREE software. While they do not need to agree on why video conferencing will be utilized, they all need to agree that it is purposeful. In general, it is recommended that all parties be linked via video conference to avoid any perceived bias that may occur from only one person being physically present with the mediator. In some situations, this may be waived provided all of the parties agree.